Airtel. If you want to register with Airtel to pay their bills, these are the steps you need to follow:
- Go to www.airtel.in
- Find the small box that says “My account” and the smaller link that says “register”.
- It will show you a page that asks for a user id, Airtel number, account number and a captcha. You can enter any valid looking phone number there and any junk you want into the account number. These are not validated. Only the captcha is validated.
- Once you successfully go past the captcha… a PDF form is displayed. You are supposed to take a printout of that form, fill in all the details by hand, sign it (with signature proof, address proof etc.) and drop it off at an Airtel relationship centre. No, none of the details that you entered in step 3 gets pre-filled into the form.
Why step 3 exists is a mystery to me. Just another example of the phenomenon I talked of here.