4 thoughts on “In Ohio…

  1. I just found the page on their web site for that.

    Does Northwest Provide Amenity Items and Reimbursement for Items I’ve Had to Replace?

    If you are away from home, customers who have lost or delayed luggage may request a complimentary kit with a comb, deodorant, razor, shaving cream, toothbrush, toothpaste and shampoo from the Luggage Service office. You may also request reimbursement for additional items you need to purchase as a result of the delay by presenting receipts at the Luggage Service Office at the airport (limit $50.00 for the first 24 hours, $25.00/day for each day beyond that up to $150.00 per ticketed passenger).

    Does Northwest Have Any Limitations on Lost Article Reimbursement?

    Northwest will compensate you for reasonable, documented expenses incurred as result of loss/delay or damage. However, Northwest assumes no liability for the loss/delay or damage to such items as: animals/antiques/documents/electronic equipment/film/jewelry/keys/manuscripts/medication/money/ paintings/photographs/photographic equipment/samples/securities/silverware/watches or fragile, irreplaceable or perishable items.

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